BoldDesk Pricing & Best-Fit Guide
Checked against BoldDesk's official pricing, product and affiliate pages on September 2, 2026.
Quick verdict
BoldDesk is a strong fit for support teams that want ticketing, live chat, omnichannel support, automation, knowledge base, reporting and AI capabilities in one platform instead of paying separately to unlock feature tiers. Its current public pricing starts at $99 per month for 5 agents when billed yearly, and the standard trial is 15 days with no credit card required.
Current BoldDesk pricing
BoldDesk currently presents one all-inclusive product priced by team size. The figures below are the public prices shown on the official pricing page when checked on September 2, 2026.
$1,188 billed yearly; about $20 per agent.
Billed monthly; about $24.80 per agent.
$4,188 billed yearly; about $14 per agent.
Billed monthly; about $17.44 per agent.
Larger team sizes have separate published prices. Check the live BoldDesk pricing page for the exact agent count you need and for any limited-time AI-credit offer.
What you get in the platform
Choose BoldDesk if...
- You want core help desk and omnichannel features in one product.
- You prefer published team-size pricing instead of feature-gated plan tiers.
- You are evaluating a Zendesk or Freshdesk replacement and value migration support.
- You want to test the full support workflow before entering payment details.
Check carefully before buying if...
- Your team has fewer than five agents and you need the lowest possible entry price.
- Your AI usage will be heavy and AI-credit or add-on costs materially affect your budget.
- You need a specific integration or compliance requirement that must be validated before migration.
- You are relying on a startup or nonprofit promotion rather than standard public pricing.
Useful alternatives on COSHUMA
Bottom line
BoldDesk makes the most sense for teams that want an all-in-one support stack and can use its team-size pricing efficiently. Start with the 15-day free trial, test the channels and automation your team actually needs, then compare the live annual and monthly totals for your agent count before committing.